Accountability in coaching is the process of ensuring clients or team members take ownership of their commitments, follow through on agreed actions, and reflect on their progress. It transforms intentions into results by combining support with responsibility. When accountability is built into the coaching relationship, individuals are more likely to act consistently, learn from setbacks, and stay focused on long-term …
Active Listening
Active listening is the ability to fully concentrate, understand, and respond to what another person is saying. Unlike passive listening, it requires effort and engagement to capture both the spoken words and the underlying meaning, emotions, and intentions. In coaching and leadership, active listening builds trust, encourages openness, and ensures conversations lead to meaningful outcomes. By showing genuine attention, coaches …
Anchoring
Have you ever been influenced by the first number someone says in a negotiation? That’s not random — it’s the anchoring effect at work. Anchoring is a powerful negotiation tactic where the first number or offer sets the reference point for the entire discussion. Anchoring negotiation example Imagine a supplier starts the negotiation at €20,000 for a service. Even if …
BATNA
What is BATNA? BATNA stands for Best Alternative to a Negotiated Agreement. It represents the most advantageous fallback option you can pursue if a negotiation does not result in a deal. Understanding your BATNA helps you define your lowest acceptable value and gives you confidence to walk away when necessary. It is your Plan B — and knowing it gives …
Coaching Agreement
A coaching agreement is a formal or informal document that sets the foundation of the coaching relationship. It outlines the purpose, scope, responsibilities, and boundaries, ensuring clarity and trust between coach and client. A well-defined agreement prevents misunderstandings and aligns expectations from the start. What to Include in a Coaching Agreement Examples of Coaching Agreements Executive coaching: An agreement specifies …
Coaching Conversations
Coaching conversations are structured dialogues between a coach or manager and an individual, designed to unlock potential, explore challenges, and create actionable solutions. Unlike casual discussions, they are intentional, focused, and aimed at supporting growth and performance. Effective coaching conversations combine active listening, powerful questioning, and constructive feedback. They provide a safe space where employees can reflect on their goals, …
Coaching Models
Coaching models are structured frameworks that guide the process of coaching, ensuring conversations are focused, goal-oriented, and effective. They provide coaches and managers with a clear roadmap to help individuals identify challenges, explore options, and take meaningful action. Different coaching models and frameworks are used depending on the context — from leadership development to education or business. A model helps …
Coaching Styles
Coaching styles refer to the different ways a coach can interact with and support someone’s development. At Hovingh & Partners, we use coaching as a powerful tool to help sales professionals put their training into action and fight the forgetting curve. It’s not just about what people learn during a training, but what they actually apply when they’re back at …
Coaching Techniques
Coaching techniques are practical methods used to guide, support, and develop individuals or teams. They help structure conversations, unlock insights, and turn ideas into concrete actions. Effective techniques ensure that coaching is not only inspiring but also actionable and measurable. Managers and coaches use different coaching techniques and methods depending on the goal: increasing performance, preparing for new responsibilities, or …
Concessions
Are concessions a sign of weakness in negotiation — or a strategic tool? The answer depends on how and when you use them. Concessions, when used intentionally, can build trust, create value, and move both parties toward a successful agreement. Concessions in negotiation Concessions in negotiation refer to compromises made by one or both parties in order to reach an …