{"id":6267,"date":"2025-09-02T18:31:03","date_gmt":"2025-09-02T16:31:03","guid":{"rendered":"https:\/\/hovinghandpartners.com\/what-is\/aktivni-naslouchani\/"},"modified":"2025-09-10T11:37:40","modified_gmt":"2025-09-10T09:37:40","slug":"aktivni-naslouchani","status":"publish","type":"glossary","link":"https:\/\/hovinghandpartners.com\/cs\/what-is\/aktivni-naslouchani\/","title":{"rendered":"Aktivn\u00ed naslouch\u00e1n\u00ed"},"content":{"rendered":"\n<p><strong>Aktivn\u00ed naslouch\u00e1n\u00ed<\/strong> je schopnost pln\u011b se soust\u0159edit, porozum\u011bt a reagovat na to, co druh\u00e1 osoba \u0159\u00edk\u00e1. Na rozd\u00edl od pasivn\u00edho naslouch\u00e1n\u00ed vy\u017eaduje \u00fasil\u00ed a nasazen\u00ed, abyste zachytili jak mluven\u00e1 slova, tak skryt\u00fd v\u00fdznam, emoce a z\u00e1m\u011bry. <\/p>\n\n<p>Aktivn\u00ed naslouch\u00e1n\u00ed v kou\u010dov\u00e1n\u00ed a veden\u00ed lid\u00ed buduje d\u016fv\u011bru, podporuje otev\u0159enost a zaji\u0161\u0165uje, \u017ee rozhovory vedou ke smyslupln\u00fdm v\u00fdsledk\u016fm. T\u00edm, \u017ee kou\u010dov\u00e9 a mana\u017ee\u0159i projevuj\u00ed skute\u010dnou pozornost, vytv\u00e1\u0159ej\u00ed bezpe\u010dn\u00fd prostor, kde se lid\u00e9 c\u00edt\u00ed pochopeni a oce\u0148ov\u00e1ni. <\/p>\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Obsah<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/hovinghandpartners.com\/cs\/what-is\/aktivni-naslouchani\/#Dovednosti_aktivniho_naslouchani\" >Dovednosti aktivn\u00edho naslouch\u00e1n\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/hovinghandpartners.com\/cs\/what-is\/aktivni-naslouchani\/#Priklad_aktivniho_naslouchani\" >P\u0159\u00edklad aktivn\u00edho naslouch\u00e1n\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/hovinghandpartners.com\/cs\/what-is\/aktivni-naslouchani\/#Casto_kladene_dotazy_o_aktivnim_naslouchani\" >\u010casto kladen\u00e9 dotazy o aktivn\u00edm naslouch\u00e1n\u00ed<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h-active-listening-skills\"><span class=\"ez-toc-section\" id=\"Dovednosti_aktivniho_naslouchani\"><\/span>Dovednosti aktivn\u00edho naslouch\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Udr\u017eov\u00e1n\u00ed o\u010dn\u00edho kontaktu a pozorn\u00e9 \u0159e\u010di t\u011bla<\/li>\n\n\n\n<li>Kladen\u00ed up\u0159es\u0148uj\u00edc\u00edch ot\u00e1zek<\/li>\n\n\n\n<li>Parafr\u00e1zov\u00e1n\u00ed pro potvrzen\u00ed porozum\u011bn\u00ed<\/li>\n\n\n\n<li>Uzn\u00e1v\u00e1n\u00ed emoc\u00ed bez odsuzov\u00e1n\u00ed<\/li>\n\n\n\n<li>Vyu\u017eit\u00ed ticha jako prostoru pro reflexi<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"h-example-of-active-listening\"><span class=\"ez-toc-section\" id=\"Priklad_aktivniho_naslouchani\"><\/span>P\u0159\u00edklad aktivn\u00edho naslouch\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p>Mana\u017eer prodeje si p\u0159i kontrole potrub\u00ed v\u0161imne, \u017ee \u010dlen t\u00fdmu vypad\u00e1 frustrovan\u011b. M\u00edsto toho, aby rychle pokra\u010doval, polo\u017e\u00ed mana\u017eer otev\u0159en\u00e9 ot\u00e1zky, reflektuje to, co sly\u0161\u00ed (&#8222;Vypad\u00e1 to, \u017ee se ob\u00e1v\u00e1te ztr\u00e1ty tempa u tohoto klienta&#8220;), a spole\u010dn\u011b potvrd\u00ed dal\u0161\u00ed kroky. T\u00edm prok\u00e1\u017ee pochopen\u00ed a vytvo\u0159\u00ed z\u00e1vazek k akci.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-faqs-about-active-listening\"><span class=\"ez-toc-section\" id=\"Casto_kladene_dotazy_o_aktivnim_naslouchani\"><\/span>\u010casto kladen\u00e9 dotazy o aktivn\u00edm naslouch\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p><strong>Co je aktivn\u00ed naslouch\u00e1n\u00ed?<\/strong><br\/>Jedn\u00e1 se o naslouch\u00e1n\u00ed s plnou pozornost\u00ed a z\u00e1m\u011brem, kter\u00e9 zaji\u0161\u0165uje porozum\u011bn\u00ed slov\u016fm i emoc\u00edm.<\/p>\n\n<p><strong>Jak\u00fdch je 5 technik aktivn\u00edho naslouch\u00e1n\u00ed?<\/strong><br\/>V\u011bnovat pozornost, d\u00e1vat najevo, \u017ee naslouch\u00e1te, poskytovat zp\u011btnou vazbu, odlo\u017eit hodnocen\u00ed a vhodn\u011b reagovat.<\/p>\n\n<p><strong>Pro\u010d je aktivn\u00ed naslouch\u00e1n\u00ed d\u016fle\u017eit\u00e9?<\/strong><br\/>Proto\u017ee buduje d\u016fv\u011bru, posiluje vztahy a zlep\u0161uje v\u00fdsledky komunikace v osobn\u00edm i profesn\u00edm kontextu.<\/p>\n\n<p><strong>Jak praktikujete aktivn\u00ed naslouch\u00e1n\u00ed?<\/strong><br\/>Z\u016fsta\u0148te p\u0159\u00edtomni, pokl\u00e1dejte up\u0159es\u0148uj\u00edc\u00ed ot\u00e1zky a reflektujte kl\u00ed\u010dov\u00e9 body.<\/p>\n\n<p><strong>Jak\u00fd je p\u0159\u00edklad aktivn\u00edho naslouch\u00e1n\u00ed?<\/strong><br\/>Vedouc\u00ed pracovn\u00edk p\u0159eformuluje slova zam\u011bstnance, aby se ujistil, \u017ee jsou jasn\u00e1, a projev\u00ed skute\u010dn\u00e9 porozum\u011bn\u00ed.<\/p>\n\n<p><em><em><em>Objevte <a href=\"https:\/\/hovinghandpartners.com\/cs\/\">\u0161kolen\u00ed o prodeji a vyjedn\u00e1v\u00e1n\u00ed<\/a> se spole\u010dnost\u00ed Hovingh &amp; Partners a vyu\u017eijte tyto koncepty v re\u00e1ln\u00e9m \u017eivot\u011b p\u0159i veden\u00ed a podnik\u00e1n\u00ed.<\/em><\/em><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aktivn\u00ed naslouch\u00e1n\u00ed je schopnost pln\u011b se soust\u0159edit, porozum\u011bt a reagovat na to, co druh\u00e1 osoba \u0159\u00edk\u00e1. Na rozd\u00edl od pasivn\u00edho naslouch\u00e1n\u00ed vy\u017eaduje \u00fasil\u00ed a nasazen\u00ed, abyste zachytili jak mluven\u00e1 slova, tak skryt\u00fd v\u00fdznam, emoce a z\u00e1m\u011bry. Aktivn\u00ed naslouch\u00e1n\u00ed v kou\u010dov\u00e1n\u00ed a veden\u00ed lid\u00ed buduje d\u016fv\u011bru, podporuje otev\u0159enost a zaji\u0161\u0165uje, \u017ee rozhovory vedou ke smyslupln\u00fdm v\u00fdsledk\u016fm. T\u00edm, \u017ee kou\u010dov\u00e9 a mana\u017ee\u0159i &#8230; <\/p>\n<div><a href=\"https:\/\/hovinghandpartners.com\/cs\/what-is\/aktivni-naslouchani\/\" class=\"more-link\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":6260,"template":"","glossary-cat":[127],"class_list":["post-6267","glossary","type-glossary","status-publish","has-post-thumbnail","hentry","glossary-cat-coaching"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Aktivn\u00ed naslouch\u00e1n\u00ed: Dovednosti, techniky a p\u0159\u00edklady ze \u017eivota<\/title>\n<meta name=\"description\" content=\"Aktivn\u00ed naslouch\u00e1n\u00ed je v\u00edc ne\u017e jen poslouch\u00e1n\u00ed slov, je to porozum\u011bn\u00ed, kladen\u00ed ot\u00e1zek a budov\u00e1n\u00ed d\u016fv\u011bry. 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